FAQ

Mr Skarlas, who is in charge of transfers, checks flights arrivals electronically and tells drivers of any delays. So do not worry, no matter how long your flight is delayed our guide will be there to welcome you, holding a sign with your name on it. The maximum wait time at the airport or port for each transfer is 1 hour and 15 minutes.

Whatever traffic there is on the roads, our driver will make sure you get to your destination. If there is heavy traffic then, no matter how long it takes to get to your destination, you will not have to pay any additional charges.

If there is a breakdown or an accident during your transfer, another vehicle from our company will pick you up as soon as possible so that there is no problem with your flight. Our cars are all insured, as are the passengers.

If you have planned a transfer or a tour with Mini Van Taxi, and want to keep the driver and the vehicle and extend your journey over the predetermined time, you should inform the driver as soon as possible so that he can, in turn, inform the company. You can pay directly to the driver, either in cash or by card.

Please pay 30% of the total cost of the service into the account we will send you, and the rest directly to the driver with cash or with a credit card, again to the driver.

Cancellation up to 24 hours before the scheduled service:
– 100% refund of the prepaid amount.

Reservations are accepted up to 24 hours before the time you want your journey with us to begin.